Q: What types of payment do you accept?
A: We accept all major credit cards: MasterCard, Visa, American Express, Discover and PayPal.
Q: What currency are your store prices in?
A: Our store prices are in (Euro).
Q: Do you have stores or only an online store?
A: We don't have any physical stores yet. We only sell online at the moment.
Q: Do we need to sign for shipping?
A: You do not need to sign for shipment.
Q: How long will it take for my product to ship?
A: It takes 2-3 business days to ship your product.
Q: What is the estimated delivery date (ETA)?
A: Depending on your location, delivery may take between 7 and 30 days. Please rest assured that we will send you your tracking number as soon as the product is shipped.
Q: How do I return and replace my item?
A: We firmly believe in the quality of our products. That's why we offer a 30-day risk-free money back guarantee (excluding return shipping).
If for any reason you are not satisfied with your product, simply return it to us and we will refund or exchange your product (the decision is yours), up to 30 days, no questions asked.
Please contact us by email at (email) first and we will provide you with the appropriate returns address.
⚠️ Please note that return/exchange costs are your responsibility. We will not provide a return shipping label.
⚠️ Please also note that any returns sent to us without first contacting our customer service will not be accepted.
Q: Where is my order confirmation?
A: The order confirmation email is sent to your email within 24 hours of payment. Please try to check your spam or recycle bin as it may also be there.
